{"id":5961,"date":"2026-07-30T08:59:38","date_gmt":"2026-07-30T07:59:38","guid":{"rendered":"https:\/\/www.aurafarmjewels.com\/?page_id=5961"},"modified":"2026-07-30T09:06:35","modified_gmt":"2026-07-30T08:06:35","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/www.aurafarmjewels.com\/index.php\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5961\" class=\"elementor elementor-5961\">\n\t\t\t\t        <section class=\"elementor-section elementor-top-section elementor-element elementor-element-4573789 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default ct-header-fixed-none ct-row-max-none\" data-id=\"4573789\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n            \n                        <div class=\"elementor-container elementor-column-gap-no \">\n                    <div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-93a974e\" data-id=\"93a974e\" data-element_type=\"column\" data-e-type=\"column\">\n        <div class=\"elementor-widget-wrap elementor-element-populated\">\n                    \n        \t\t<div class=\"elementor-element elementor-element-ec2341d elementor-widget elementor-widget-html\" data-id=\"ec2341d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- ==========================================\r\n Aura Farm Jewels\r\n Refund & Return Policy Section\r\n Colors: #2940a0 | #53a2ff | #56296c\r\n========================================== -->\r\n\r\n<section class=\"afj-refund-policy\">\r\n\r\n<style>\r\n\r\n.afj-refund-policy{\r\n    padding:90px 20px;\r\n    background:\r\n        radial-gradient(circle at 8% 12%, rgba(83,162,255,.11), transparent 28%),\r\n        radial-gradient(circle at 92% 88%, rgba(86,41,108,.09), transparent 30%),\r\n        #f8faff;\r\n    font-family:Arial, Helvetica, sans-serif;\r\n}\r\n\r\n.afj-refund-container{\r\n    max-width:1050px;\r\n    margin:0 auto;\r\n}\r\n\r\n\/* HEADER *\/\r\n\r\n.afj-refund-header{\r\n    max-width:780px;\r\n    margin:0 auto 50px;\r\n    text-align:center;\r\n}\r\n\r\n.afj-refund-label{\r\n    display:inline-block;\r\n    margin-bottom:18px;\r\n    padding:9px 20px;\r\n    border:1px solid rgba(83,162,255,.35);\r\n    border-radius:50px;\r\n    background:rgba(83,162,255,.14);\r\n    color:#2940a0;\r\n    font-size:13px;\r\n    font-weight:700;\r\n    letter-spacing:1.3px;\r\n    text-transform:uppercase;\r\n}\r\n\r\n.afj-refund-header h1{\r\n    margin:0 0 18px;\r\n    color:#2940a0;\r\n    font-size:clamp(38px,5vw,58px);\r\n    line-height:1.1;\r\n    font-weight:800;\r\n    letter-spacing:-1.5px;\r\n}\r\n\r\n.afj-refund-header h1 span{\r\n    color:#56296c;\r\n}\r\n\r\n.afj-refund-header p{\r\n    margin:0;\r\n    color:#667085;\r\n    font-size:17px;\r\n    line-height:1.8;\r\n}\r\n\r\n\/* MAIN CONTENT *\/\r\n\r\n.afj-refund-content{\r\n    padding:55px;\r\n    border:1px solid rgba(41,64,160,.10);\r\n    border-radius:28px;\r\n    background:#ffffff;\r\n    box-shadow:0 25px 70px rgba(41,64,160,.10);\r\n}\r\n\r\n.afj-policy-date{\r\n    margin-bottom:35px;\r\n    padding:16px 20px;\r\n    border-left:4px solid #53a2ff;\r\n    background:#f4f8ff;\r\n    color:#50596f;\r\n    font-size:15px;\r\n    line-height:1.6;\r\n}\r\n\r\n.afj-policy-date strong{\r\n    color:#2940a0;\r\n}\r\n\r\n.afj-refund-section{\r\n    margin-bottom:36px;\r\n}\r\n\r\n.afj-refund-section:last-child{\r\n    margin-bottom:0;\r\n}\r\n\r\n.afj-refund-section h2{\r\n    position:relative;\r\n    margin:0 0 15px;\r\n    padding-left:20px;\r\n    color:#2940a0;\r\n    font-size:24px;\r\n    line-height:1.35;\r\n    font-weight:800;\r\n}\r\n\r\n.afj-refund-section h2::before{\r\n    content:\"\";\r\n    position:absolute;\r\n    top:7px;\r\n    left:0;\r\n    width:6px;\r\n    height:22px;\r\n    border-radius:20px;\r\n    background:linear-gradient(180deg,#53a2ff,#56296c);\r\n}\r\n\r\n.afj-refund-section p{\r\n    margin:0 0 14px;\r\n    color:#626b80;\r\n    font-size:16px;\r\n    line-height:1.85;\r\n}\r\n\r\n.afj-refund-section ul{\r\n    margin:15px 0 0;\r\n    padding:0;\r\n    list-style:none;\r\n}\r\n\r\n.afj-refund-section li{\r\n    position:relative;\r\n    margin-bottom:11px;\r\n    padding-left:28px;\r\n    color:#626b80;\r\n    font-size:16px;\r\n    line-height:1.7;\r\n}\r\n\r\n.afj-refund-section li::before{\r\n    content:\"\u2713\";\r\n    position:absolute;\r\n    top:0;\r\n    left:0;\r\n    color:#53a2ff;\r\n    font-weight:800;\r\n}\r\n\r\n.afj-refund-section .afj-not-eligible li::before{\r\n    content:\"\u00d7\";\r\n    color:#56296c;\r\n    font-size:20px;\r\n    line-height:1.2;\r\n}\r\n\r\n.afj-refund-note{\r\n    margin-top:20px;\r\n    padding:20px 22px;\r\n    border:1px solid rgba(83,162,255,.22);\r\n    border-radius:15px;\r\n    background:linear-gradient(\r\n        135deg,\r\n        rgba(41,64,160,.06),\r\n        rgba(83,162,255,.09),\r\n        rgba(86,41,108,.05)\r\n    );\r\n    color:#596278;\r\n    font-size:15px;\r\n    line-height:1.8;\r\n}\r\n\r\n.afj-refund-note strong{\r\n    color:#2940a0;\r\n}\r\n\r\n\/* CONTACT DETAILS *\/\r\n\r\n.afj-refund-contact{\r\n    margin-top:18px;\r\n    padding:25px;\r\n    border-radius:18px;\r\n    background:linear-gradient(\r\n        135deg,\r\n        rgba(41,64,160,.08),\r\n        rgba(83,162,255,.10),\r\n        rgba(86,41,108,.08)\r\n    );\r\n}\r\n\r\n.afj-refund-contact p{\r\n    margin:0 0 9px;\r\n}\r\n\r\n.afj-refund-contact p:last-child{\r\n    margin-bottom:0;\r\n}\r\n\r\n.afj-refund-contact strong{\r\n    color:#2940a0;\r\n}\r\n\r\n.afj-refund-contact a{\r\n    color:#56296c;\r\n    font-weight:700;\r\n    text-decoration:none;\r\n}\r\n\r\n.afj-refund-contact a:hover{\r\n    color:#53a2ff;\r\n}\r\n\r\n\/* RESPONSIVE *\/\r\n\r\n@media(max-width:768px){\r\n\r\n    .afj-refund-policy{\r\n        padding:65px 15px;\r\n    }\r\n\r\n    .afj-refund-content{\r\n        padding:32px 22px;\r\n        border-radius:20px;\r\n    }\r\n\r\n    .afj-refund-header{\r\n        margin-bottom:38px;\r\n    }\r\n\r\n    .afj-refund-header h1{\r\n        font-size:38px;\r\n    }\r\n\r\n    .afj-refund-section h2{\r\n        font-size:21px;\r\n    }\r\n\r\n    .afj-refund-section p,\r\n    .afj-refund-section li{\r\n        font-size:15px;\r\n    }\r\n\r\n}\r\n\r\n<\/style>\r\n\r\n\r\n<div class=\"afj-refund-container\">\r\n\r\n    <!-- HEADER -->\r\n\r\n    <div class=\"afj-refund-header\">\r\n\r\n        <span class=\"afj-refund-label\">\r\n            Aura Farm Jewels\r\n        <\/span>\r\n\r\n        <h1>\r\n            Refund &amp; <span>Return Policy<\/span>\r\n        <\/h1>\r\n\r\n        <p>\r\n            We want you to feel confident when shopping with Aura Farm Jewels.\r\n            Please review the following terms regarding returns, exchanges\r\n            and refunds.\r\n        <\/p>\r\n\r\n    <\/div>\r\n\r\n\r\n    <!-- POLICY CONTENT -->\r\n\r\n    <div class=\"afj-refund-content\">\r\n\r\n        <div class=\"afj-policy-date\">\r\n            <strong>Effective Date:<\/strong> [30-07-2026]\r\n        <\/div>\r\n\r\n\r\n        <div class=\"afj-refund-section\">\r\n\r\n            <h2>1. Return Eligibility<\/h2>\r\n\r\n            <p>\r\n                Customers may request a return within\r\n                <strong>[214-229-5248] days<\/strong> of receiving their order.\r\n                To be eligible for a return, the item must:\r\n            <\/p>\r\n\r\n            <ul>\r\n                <li>Be unused, unworn and in its original condition<\/li>\r\n                <li>Include all original packaging, tags and accessories<\/li>\r\n                <li>Be accompanied by proof of purchase or order confirmation<\/li>\r\n                <li>Show no signs of wear, damage, alteration or misuse<\/li>\r\n            <\/ul>\r\n\r\n        <\/div>\r\n\r\n\r\n        <div class=\"afj-refund-section\">\r\n\r\n            <h2>2. Non-Returnable Items<\/h2>\r\n\r\n            <p>\r\n                For hygiene, safety and customisation reasons, certain products\r\n                may not be eligible for return or exchange.\r\n            <\/p>\r\n\r\n            <ul class=\"afj-not-eligible\">\r\n                <li>Earrings that have been worn or removed from sealed packaging<\/li>\r\n                <li>Personalised, engraved or custom-made jewellery<\/li>\r\n                <li>Items purchased during final-sale or clearance promotions<\/li>\r\n                <li>Gift cards, vouchers or promotional items<\/li>\r\n                <li>Products damaged through misuse or improper care<\/li>\r\n            <\/ul>\r\n\r\n        <\/div>\r\n\r\n\r\n        <div class=\"afj-refund-section\">\r\n\r\n            <h2>3. Damaged or Incorrect Items<\/h2>\r\n\r\n            <p>\r\n                Please inspect your order immediately after delivery. If an item\r\n                arrives damaged, defective or different from the product ordered,\r\n                contact us within <strong>[Insert Number] days<\/strong>.\r\n            <\/p>\r\n\r\n            <p>\r\n                Please include your order number, a description of the issue and\r\n                clear photographs of the product and packaging. Once reviewed,\r\n                we may arrange a replacement, exchange or refund where appropriate.\r\n            <\/p>\r\n\r\n        <\/div>\r\n\r\n\r\n        <div class=\"afj-refund-section\">\r\n\r\n            <h2>4. Return Process<\/h2>\r\n\r\n            <p>\r\n                Before returning any product, customers must contact Aura Farm\r\n                Jewels and receive return approval.\r\n            <\/p>\r\n\r\n            <ul>\r\n                <li>Contact us with your order number and return reason<\/li>\r\n                <li>Wait for return approval and delivery instructions<\/li>\r\n                <li>Securely package the item in its original packaging<\/li>\r\n                <li>Send the item using a trackable delivery service<\/li>\r\n            <\/ul>\r\n\r\n            <div class=\"afj-refund-note\">\r\n                <strong>Important:<\/strong> Products returned without prior\r\n                approval may not be accepted or processed.\r\n            <\/div>\r\n\r\n        <\/div>\r\n\r\n\r\n        <div class=\"afj-refund-section\">\r\n\r\n            <h2>5. Return Shipping<\/h2>\r\n\r\n            <p>\r\n                Customers are responsible for return shipping costs unless the\r\n                product received was damaged, defective or incorrect.\r\n            <\/p>\r\n\r\n            <p>\r\n                Original delivery charges are generally non-refundable. Aura Farm\r\n                Jewels is not responsible for returned parcels that are lost or\r\n                damaged during transit.\r\n            <\/p>\r\n\r\n        <\/div>\r\n\r\n\r\n        <div class=\"afj-refund-section\">\r\n\r\n            <h2>6. Refunds<\/h2>\r\n\r\n            <p>\r\n                Once a returned item is received and inspected, we will notify\r\n                you whether the refund has been approved.\r\n            <\/p>\r\n\r\n            <p>\r\n                Approved refunds will be issued to the original payment method.\r\n                Please allow <strong>[Insert Processing Time]<\/strong> for the\r\n                refund to appear in your account, depending on your bank or\r\n                payment provider.\r\n            <\/p>\r\n\r\n        <\/div>\r\n\r\n\r\n        <div class=\"afj-refund-section\">\r\n\r\n            <h2>7. Exchanges<\/h2>\r\n\r\n            <p>\r\n                Exchanges may be available for eligible items, subject to product\r\n                availability. If the requested replacement is unavailable, we\r\n                may offer store credit or a refund.\r\n            <\/p>\r\n\r\n            <p>\r\n                Price differences and additional delivery charges may apply when\r\n                exchanging an item for another product.\r\n            <\/p>\r\n\r\n        <\/div>\r\n\r\n\r\n        <div class=\"afj-refund-section\">\r\n\r\n            <h2>8. Order Cancellations<\/h2>\r\n\r\n            <p>\r\n                Order cancellation requests should be submitted as soon as\r\n                possible. Orders that have already been processed, personalised\r\n                or dispatched may not be cancelled.\r\n            <\/p>\r\n\r\n            <p>\r\n                Aura Farm Jewels cannot guarantee that every cancellation request\r\n                will be completed before dispatch.\r\n            <\/p>\r\n\r\n        <\/div>\r\n\r\n\r\n        <div class=\"afj-refund-section\">\r\n\r\n            <h2>9. Sale and Promotional Items<\/h2>\r\n\r\n            <p>\r\n                Items purchased during sales, promotions or clearance events may\r\n                be subject to separate return conditions. Products marked as\r\n                \u201cFinal Sale\u201d cannot be returned or exchanged unless they are\r\n                faulty or required by applicable consumer law.\r\n            <\/p>\r\n\r\n        <\/div>\r\n\r\n\r\n        <div class=\"afj-refund-section\">\r\n\r\n            <h2>10. Contact Us<\/h2>\r\n\r\n            <p>\r\n                To request a return, exchange or refund, please contact Aura Farm\r\n                Jewels before sending your item.\r\n            <\/p>\r\n\r\n            <div class=\"afj-refund-contact\">\r\n\r\n                <p>\r\n                    <strong>Business:<\/strong>\r\n                    Aura Farm Jewels\r\n                <\/p>\r\n\r\n                <p>\r\n                    \r\n\r\n                <p>\r\n                    <strong>Email:<\/strong>\r\n                    Govanchris29@gmail.com\r\n                <\/p>\r\n\r\n                <p>\r\n                    <strong>Phone:<\/strong>\r\n                    214-229-5248\r\n                <\/p>\r\n\r\n                <p>\r\n                    \r\n\r\n        <\/div>\r\n\r\n    <\/div>\r\n\r\n<\/div>\r\n\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                    <\/div>\n        <\/section>\n        \t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Aura Farm Jewels Refund &amp; Return Policy We want you to feel confident when shopping with Aura Farm Jewels. Please review the following terms regarding returns, exchanges and refunds. Effective Date: [30-07-2026] 1. Return Eligibility Customers may request a return within [214-229-5248] days of receiving their order. To be eligible for a return, the item [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5961","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.aurafarmjewels.com\/index.php\/wp-json\/wp\/v2\/pages\/5961","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.aurafarmjewels.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.aurafarmjewels.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.aurafarmjewels.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.aurafarmjewels.com\/index.php\/wp-json\/wp\/v2\/comments?post=5961"}],"version-history":[{"count":10,"href":"https:\/\/www.aurafarmjewels.com\/index.php\/wp-json\/wp\/v2\/pages\/5961\/revisions"}],"predecessor-version":[{"id":5992,"href":"https:\/\/www.aurafarmjewels.com\/index.php\/wp-json\/wp\/v2\/pages\/5961\/revisions\/5992"}],"wp:attachment":[{"href":"https:\/\/www.aurafarmjewels.com\/index.php\/wp-json\/wp\/v2\/media?parent=5961"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}